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Contact & FAQ's
Get In Touch
Have a question, need help with your account, or just want to say hello? We’re here to help you with anything.
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Our Office
2382 Little Street,
Akron, OH 44308
Frequently Asked Questions
Quick answers to our most common questions.
No, Care Seekers, once registered, can use the platform for free. Only Caregivers have a monthly fee associated with their membership.
Click on “Forgot Password” at the login page and follow the instructions sent to your email.
At Caregivers4SeniorsConnect, our core mission is to foster genuine, heartfelt connections between Caregivers and Care Seekers. We believe that the intimate and personalized nature of Caregiving is best supported by direct, one-on-one interactions. As such, we’ve designed our platform to allow Caregivers and Care Seekers the autonomy to discuss and agree upon payment terms that suit their individual needs and circumstances. While we do charge Caregivers a subscription fee for using our platform’s services, transactions between Caregivers and Care Seekers are made independently. This approach aligns with our ethos of personal care, trust, and autonomy.
We recommend that both Caregivers and Care Seekers discuss payment terms, methods, and frequency directly and transparently. It’s essential to come to a mutual agreement that feels comfortable for both parties. Always ensure that any financial agreements are clear and documented to prevent any misunderstandings.
While Caregivers4SeniorsConnect does not mediate payment disputes, we encourage open communication and understanding between Caregivers and Care Seekers. If there are any disagreements or misunderstandings, try to discuss them calmly and openly. In case of serious disputes, it might be beneficial to consult with a mediator or legal counsel.
No. This is not a job posting site—and that is one of its advantages. Instead of competing for posted positions, you can create a visible profile that showcases your services directly to people who are actively looking for care. This helps care seekers find you based on the support you provide and the needs you are best suited to meet.
Because the site is still growing, it may take time for inquiries to build. However, joining early gives you the opportunity to secure your place on the platform while interest develops. To recognize and reward our earliest members, we are offering a deep founding-member discount during this launch stage.
The monthly option allows you to spread the cost over the year at the standard rate, while still reflecting a full-year membership commitment. The annual fee offers the best value by giving you a discounted rate when you choose to pay in one payment.
Founding members receive a deeply discounted annual rate that stays in place for the lifetime of their membership. This is a special early opportunity offered because the site is new and still building momentum. By joining now, you can support the growth of a care-focused community, increase your visibility from the beginning, and secure a long-term rate that will not be available later.
Yes. You may cancel your membership within 7 days of signing up. After that, your membership remains active for the term you selected, and you can choose not to renew when your membership period comes to an end.